Communication is key to managing your minions (or employees). (And you probably shouldn’t start by calling the minions.)

One way is the Situation -> Behavior -> Impact feedback tool. (SBI for short. There’s an article here about it.) What are other ways you communicate with the people who work for you?

We’ll talk about it via Zoom this Thursday at 8:30 a.m. at bit.ly/cobblerscollective